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Forum Discussion
JeffGo
Apr 17, 2024Aspirant
Re: unable to flash router in 960 mesh system
There seems to be an issue with the .31 router image. Last week, I noticed that my satellites had auto-updated to 7.2.6.31 but the router had not. A few days ago, I ran the update from the web UI...
- Apr 26, 2024
Tried again this morning.
First, downloaded a fresh copy of the firmware file and unpacked it. Then did a manual update. Got a failure message at the end of the process, a few minutes in (I hadn't noticed that before).
Next, tried the online update ("recommended method" per UI). That succeeded and on reboot, the router is now showing .31.
So, fifth or sixth time is a charm.
FURRYe38
Apr 17, 2024Guru - Experienced User
Just checking dude. The PDF there details a recommended process to manually update FW.
I updated mine use that process as well and the version remained on the RBR.
I know that the user donawalt has his loaded and is currently working on his 960 series.
JeffGo
Apr 26, 2024Aspirant
Tried again this morning.
First, downloaded a fresh copy of the firmware file and unpacked it. Then did a manual update. Got a failure message at the end of the process, a few minutes in (I hadn't noticed that before).
Next, tried the online update ("recommended method" per UI). That succeeded and on reboot, the router is now showing .31.
So, fifth or sixth time is a charm.
- FURRYe38Apr 26, 2024Guru - Experienced User
Very odd that you saw this behavior. Not sure why.
I recommend a power OFF of the system for 1 minute then back ON. If all is still good, save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemEnjoy.