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Weird RBR960 Ethernet Port Speed Problems
Hi all, The 1G Ethernet ports 2&3 on my RBR are slow. I noticed that I was getting really slow speeds on my wired SATs recently and started trouble-shooting my jacks/outlets/wiring and inadverte...
I received a replacement RBR960 from support. This time I was a bit more methodical with the setup than I was when I reset my old RBR960. Rather than set it up, connect everything, and restore my backup config, this time I set it up and before anything else, I tested the port speeds. How disappointing to see the same diminished performance on ports 2&3.
And then I remembered reading something about people with the Xfinity XB7 and XB8 modems having issues with the highspeed port, specifically the lower right port that supports 2.5 Gbps.
And for me, if I plug the RBR into that port I indeed get 2.5Gbps performance...mostly, but it also breaks ports 2&3 on the RBR960. I if move the connection to any other of the three 1Gbps ports on the XB7, all is good...other than I'm paying for 2GB and get 1GB!
So there ya go.
The workarounds are:
- live with degraded performance, and to be honest 1000/300 is not bad at all, other than that I am paying for better.
- use wireless backhaul - this also not terrible, just annoying and inconvenient.
- add a small 4-port switch to the 2.5G port for the Satellites - ugh!
Ugh! Hopefully Netgear can fix this. But I fear there will be finger pointing at Xfinity and vice versa and it will go nowhere. Not excited about the small switch workaround. 😞
Ya lets get a support case opened up.
Something else to try, if you have a friend or family member that you can take the RBR too to see if problem follows.
Also might see about getting another RBR from say amazon with a good return poilicy and see if a different RBR960 does same thing.
I have a case opened and escalated. Last time I used them, they were very helpful, so we'll see. I did a fair amount testing with them on the phone the other day and we'll see where it goes from there.
I'm not desperate - the WIFI backhaul is working well, but I would like it sorted out especially if it is a hardware issue.