NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wifi 6 E System - no Homekit?
Hi I have the newest Orbi setup at home: wifi 6e with two satellites and a router. I cannot access my Homekit appliances from outside of my house. Any help is appreciated. Thanks
Thanks. It seems one if the older Orbi systems had a similar problem which was then solved via a FW upgrade of the orbi system.
Anyone else having this issue with an Orbi 960?
Anyone else having this issue with an Orbi 960?
I just installed a RBKE963 Orbi system in my home yesterday, coming from a RBK852 and all my Homekit appliances are working just like they did prior to the switch. I even did some switching around and moving my old network name to the IOT network name on the RBKE963 since the majority of the devices are IOT devices and I didn't want to mess around with inputting new network passwords into everything. Everything is connected and working great. Maybe a reboot might set things back to normal for you.
- Hi
I am having the exact same problem. Updated from an Asus mesh setup, where there were no such issues. Ever. - Good news for you then! I have tred several reboots, sadly to no avail.
However I have not set up the IOT network Hellol Pony_Dus,
I understand that you are having issues accessing your HomeKit outside of your home network.
Please disable "Private IP address" on your iOS device then access your HomeKit as usual.
To turn off the Private IP address please follow the directions listed below:
Open "Settings"
"Wi-Fi"
Select the "i" icon next to your connected network
Toggle off "Private Wi-Fi Address"
Best,
Kevin
Community Team- Hi Kevin
Many thanks for your suggestion, however changing that setting didn‘t help.
The problem is accessing Homekit at home from outside of my home wifi.
Any further help is appreciated.
Thank you.