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Forum Discussion
christoepherr
Apr 01, 2022Tutor
Really at a loss? Self-Assigned IP with Ethernet
I'm really at a loss here and need some help. I'm not sure what happened or what I did. Will try and explain the best I can. I have CenturyLink Fiber Internet and was given a CX4000 modem/router....
christoepherr
Apr 01, 2022Tutor
I don’t have the CenturyLink modem/router being used at all though. It’s in a box packed away. The Orbi Router is the only device plugged into the patch panel in my closet. Everything was working before. I just don’t know how a router reset would cause my Ethernet jacks in the wall to no longer provide Internet and I get a self assigned IP when I try to use them now.
FURRYe38
Apr 01, 2022Guru - Experienced User
You'll need to contact the ISP and have them help you ensure the RBR is connected correctly with there services. Ask if there is a PPPoE account log in needed that may have been set then blown away by a factory reset or any other interface devices that maybe needed to connect the RBR in place of there ISP router.