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Forum Discussion
sgodd188
Oct 15, 2024Aspirant
Reduced Bandwidth RBR850
my internet speed has been cut in 1/4 and i don't know why. The speed test on the router used to read 820mbps and now only 93mpbs. I had my ISP come out and test and they get are getting 820+ from th...
- Oct 15, 2024
sgodd188 wrote:
The speed test on the router used to read 820mbps and now only 93mpbs.
An Ethernet speed of "just under" 100Mbps is a highly suspicious number. (Even 1Mb over 100 would be an entirely different situation.
My first step would be to look at the Orbi web interface, Advanced Tab home page, and click the Blue Box Show Statistics. It should look similar to this:
If the WAN port reports 100M/Full (rather than 1000M/Full) then the modem and the Orbi have determined that the highest speed they both support is 100Mbps.
https://en.wikipedia.org/wiki/Autonegotiation This feature in built into the Ethernet hardware on the modem and router. The user has no control over the process.
There is overhead even in Ethernet, so the maximum speed through a 100Mbps connection is "under 100Mbps".
But wait, "nothing has changed!!!" If the speed has dropped from 800+ to under 100, then something must have changed. Perhaps someone jerked on the cable and pulled one of the pins loose inside the RJ45 jack?
If the WAN port reports 100M/Full, the obvious next step is to examine the RJ-45 jacks on the modem and router and then swap in a different Ethernet cable.
If the WAN port reports 1000M/Full, oh dear!
sgodd188
Oct 16, 2024Aspirant
thank you for this response i did check the statistics and it is in fact showing only 100 Full on the WAN port. soi called my isp and it is in fact their Modem so thank you for all the help.
FURRYe38
Oct 16, 2024Guru - Experienced User
Glad it is on the ISP modem. Hopefully they can get you something that connects at 1000Mbps.
Enjoy.