Reg.: RBS850 (thread for screws)

Question

The thread for screws on my Netgear Orbi RBS850 (Satellite) dropped off, so I can't mount to my fittings any longer. Any suggestion how to fix this problem? Can I open the product and put them back?

Henrik, Copenhagen, Denmark

CrimpOn · Answer

The RBS850 is designed to be placed on a flat surface.&nbsp; There are no mounting screws.
https://www.netgear.com/images/datasheet/orbi/RBS850.pdf&nbsp;
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Can you please take a picture and indicate where these screws appear on the case?
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Thanks.
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Fuglesang · Answer

RBS850 can be wall mounted with the original Orbi Wall Mount Holder Kit:

https://www.netgear.com/home/wifi/mesh/rbkwm/

I have two of those and todau, when I should mount the satellite, the threads dropped off.

I succeded to get them out of the product, but I can't fasten them again.

CrimpOn · Answer

Oh, bummer.&nbsp; Do you mean that the threaded brass sock that the screw goes into came out of the case?

One solution might be to glue the two support pieces together and place the Orbi into the tray without using screws.
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Fuglesang · Answer

Yes, both of them are no longer fixed to the satellite.&nbsp;I'm not a fan of using glue on my expensive ORBI.

CrimpOn · Answer

Sorry for the confusion.&nbsp; My suggestion is to glue Part A to Part B.

Then place the Orbi into Part A.&nbsp; It should fit&nbsp; snugly and not fall out.&nbsp; My intention was to keep Part A attached to Part B.
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It may be that when assembling the mount, the screws were tightened so much that the brass fittings pulled out.
Maybe a drop of glue in the holes and the fittings could be pushed back in from outside the case?
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Reg.: RBS850 (thread for screws)

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