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Rob1988's avatar
Rob1988
Aspirant
Aug 11, 2022

Regular Guest WiFi Drops

I just purchased RBR750 w/ 1 RBS750. Ran into the exact issue with guest WiFi. I manually updated the firmware to V4.6.8.5_2.1.9 but the issue is still ongoing with guest network only. I have tried...
ant's avatar
ant
Prodigy
Sep 18, 2022
Rob1988 wrote:

I just purchased RBR750 w/ 1 RBS750. Ran into the exact issue with guest WiFi. I manually updated the firmware to V4.6.8.5_2.1.9 but the issue is still ongoing with guest network only.

I have tried every suggestion found in the forums with no change. Now finding this thread I am not optimistic the issue will ever be resolved considering it has been ongoing for at least year at this point. The old router never dropped guest WiFi was after more coverage is why I changed to Netgear mesh network

This was fixed for others and me since the last firmware. It's still fixed for the (new/lat)est firmware too.

  • Rob1988's avatar
    Rob1988
    Aspirant
    Sep 19, 2022

    I have monitored since last post. I have 4.6.9.11 firmware. Seems more prone on Android type devices. Kindle fire 10 every few hours. Android phones more than iPhone no pattern. IOT devices are stable. Parental Control Off. Armor On but tried turning off, no change.

    • ekhalil's avatar
      ekhalil
      Master
      Sep 19, 2022
      Rob1988 wrote:
      I have monitored since last post. I have 4.6.9.11 firmware. Seems more prone on Android type devices. Kindle fire 10 every few hours. Android phones more than iPhone no pattern. IOT devices are stable. Parental Control Off. Armor On but tried turning off, no change.
      1. Are also the satellites on v4.6.9.11?
      2. Do you have the same security settings in the guest network as the main network (e.g. WPA2-PSK,...)?
      • Rob1988's avatar
        Rob1988
        Aspirant
        Sep 19, 2022

        Only have one satellite and yes it is same firmware. Also same security as primary WiFi WPA2-Personal. Used the same setup for guest network on the TP-LINK Archer AX6000 no issues just mention far comparison sake. Switched to NG chasing extended range and wanted to try a different brand and I think netgear is us based. If there is such a thing for consumer based network gear  

    • iyang's avatar
      iyang
      NETGEAR Expert
      Sep 22, 2022

      Hi Rob1988 ,

       

      What's Android phones had wifi drop issue ? 

      You mentioned that Armor On but tried turning off => is it Armor off now, right ?

       

       

      Thanks.

      • Rob1988's avatar
        Rob1988
        Aspirant
        Sep 23, 2022
        House is 2200sq.ft Router is located in basement office and satellite is wired backhaul 45ft on main floor with just wood and drywall in between but again wired backhaul. I have observed the drop of guest network from both router and satellite. I see more on satellite but think that is just because of location on main floor. I cannot find a real pattern and now most know to bounce the WiFi on their device to reconnect.