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Forum Discussion
Regular network dropouts, but Orbi speed test claims everything is fine
Regularly, on the order of once a day or so, I'll lose my Internet connection from all my clients, wired or wireless. I would blame my ISP, except that if I go to the Orbi app and run a speed test, i...
I rebooted my router when it happened earlier, and it looks like that purged the logs, so at least for now there's nothing useful in there.
I recommend you update the system as well:
What is the model# of the Internet Service Providers ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
The ONT has no obvious model number. It says "MRev: 02", "MGF: MONTH: 03", and "YEAR: 2019" for whatever that's worth. It also says "I-211M-L", which could conceivably be a model number or it could just be gibberish. The cable between them is quite short, like 18 inches, though I'd have to go look at it to see if it's Cat6.
I-211M-L would be the model #