NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Reolink E1 zoom won't connect to Orbi satellite.
Hello all, I am at my wits end. I purchased a Orbi mesh wifi system (simultaneous 2.4 and 5ghz). It has a main router and two satellites. The system works perfectly except for getting cameras ...
Hi, and thanks for the quick reply.
The location where it will not connect is literally 5 feet from one of the satellites.
This leads to a potential issue. When I go into the Orbi phone app I do not see any devices connected to either satellite. For instance, my phone. Should not my phone connect to the satellite that is right next to it as opposed to the main router? This could be why the camera is not using the satellite signal.
Do the satellites daisy chain from the router?
Rob6805 wrote:
Do the satellites daisy chain from the router?
The default setting is for Orbi satellites to choose the optimal path to the router, which sometimes involves connecting to a satellite which has a better signal (i.e. Daisy Chaining). On the original Orbi products, the user could disable Daisy Chain. My understanding is that the newer AX products do not provide that option. i.e., Daisy Chain is on all the time.
Most smartphone WiFi software is designed to scan continuously for the best connection and switch WiFi access points when appropriate. (There is even an IEEE standard called Fast Roaming to facilitate this: https://en.wikipedia.org/wiki/IEEE_802.11r-2008 )
However, the change is no instantaneous. I am often annoyed when coming home because my phone connects first to the 2.4G WiFi signal from my garage satellite. After dumping groceries in the kitchen and climbing the stairs, I will be puzzled to find that the Orbi app reports my phone being connected to the garage satellite at 2.4G when I am sitting literally four feet from the router. At one time I thought that I knew how often the Orbi system scans internally to update the Connected Devices display. (oh, the things I used to know!)
So, yes, the problem could very well be that devices are not connecting to the satellites. Maybe time to restart the system?
I may have found the root of my problem. BOTH of my RBS350 satellites go out of sync periodically. I have reset them multiple times and always get a solid blue light. But...eventually they go out of sync after a period of time (and I am not moving them).
I am really not understanding why this isn't working. The system is less than a month old and I now I am thinking that it has never worked correctly.
This is maddening.
They flip flow going out of sync. Both the satellites are within 20' of the router. And I did reset the router. When I do, both satellites connect and show good sync status. Then a few minutes later they start going in and out.
"Reset" or "Factory Reset"? I ask because one of the common recommendations when WiFi systems behave strangely is to "clear it all out and start over." (Actually, that advice goes back to 1982 and the IBM PC.) If you haven't, someone will suggest it.
This may be a good time to start another conversation with a new title. I am concerned that people will see "Reolink camera" in the title and think, "I don't know anything about whatever Reolink is", and not bother to open the post. For now, it appears that the issue is "RBS350 satellites lose sync with <which router, RBR350? RBR750?>" I have no 350 products, and thus have no practical experience with them.