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Forum Discussion
Reolink E1 zoom won't connect to Orbi satellite.
Hello all, I am at my wits end. I purchased a Orbi mesh wifi system (simultaneous 2.4 and 5ghz). It has a main router and two satellites. The system works perfectly except for getting cameras ...
This is maddening.
They flip flow going out of sync. Both the satellites are within 20' of the router. And I did reset the router. When I do, both satellites connect and show good sync status. Then a few minutes later they start going in and out.
"Reset" or "Factory Reset"? I ask because one of the common recommendations when WiFi systems behave strangely is to "clear it all out and start over." (Actually, that advice goes back to 1982 and the IBM PC.) If you haven't, someone will suggest it.
This may be a good time to start another conversation with a new title. I am concerned that people will see "Reolink camera" in the title and think, "I don't know anything about whatever Reolink is", and not bother to open the post. For now, it appears that the issue is "RBS350 satellites lose sync with <which router, RBR350? RBR750?>" I have no 350 products, and thus have no practical experience with them.
Just to wrap up one aspect of this situation. I contacted Reolink support and asked, "what WiFi channels do the cameras support?"
And this is their answer:
So, the issue is not channel 157. It is the satellite losing connection with the router, which results in the camera having no network connection.
Did we resolve whether the system has been Reset, or Factory Reset?
- Yes, I too contacted Reolink support and got the same answer. Ch157 is supported. I am going to contact Netgear support this morning and see if they can help.
Thank you!!