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Forum Discussion
thnet
Dec 23, 2021Follower
Router must be reset daily.
The model is RBKE963 AXE11000. I have a passthrough set up on my modem to use this as the router for my house. The speed is great for 24 hours after turning on. The next day all devices can still con...
plemans
Dec 23, 2021Guru - Experienced User
A couple things.
1. support is free for the first 90 days. But most people google for supports number. And its scam sites. Netgear doesn't publish the number. To get a hold of support. Click on "MyNetgear" at the top. Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.
2. I've seen many a device that's "ip passthrough" isn't functioning properly. Have you tried putting your gateway in router mode (disable its wifi) and put the Netgears IP address into its DMZ