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Forum Discussion
Premorange
Sep 26, 2022Aspirant
Router not connecting to modem anymore
First my Orbi app showed that the router is disconnected from the internet, but the satellites were still connected. Weird. I’ve reseted the router, now it does not connect to the internet anymore at ...
FURRYe38
Sep 26, 2022Guru - Experienced User
What Firmware version is currently loaded? Log into the RBRs web page at 192.168.1.1 with a PC and web browser to find the version.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Premorange wrote:
First my Orbi app showed that the router is disconnected from the internet, but the satellites were still connected. Weird. I’ve reseted the router, now it does not connect to the internet anymore at all. My internet has not changed.