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Forum Discussion

StevieDo's avatar
Sep 17, 2023
Solved

Router Updated to 7.2, Satellite not

I updated my Orbi RBR750 to 7.2.6.21_5.0.20 manually after downloading ZIP. When I tried to update the satellite, it asks me to sign in and when I put in the admin credentials, the same screen keeps ...
  • FURRYe38's avatar
    FURRYe38
    Sep 27, 2023

    You sure you tried admin and "password"

     

    Sounds like the RBS hasn't fully sync with the RBRs log in info which it should. 

    Couple of options, 

    Remove the RBS by factory resetting the RBS, then remove it from the RBRs web page. Select Generate for new backhaul password under advanced tab/advaced/wireless settings. Then try a re-sync with the RBS and RBRs add satellite feature.

     

    Downgrade the RBR back to last v4 version of FW and see if the RBS will sync and you can log in long enough to send the v7 RBS FW file.

     

    Or try the mentioned factory reset on the RBS with a wired PC connected to the back. Might turn OFF the RBR during this as to make sure the RBS doesn't connect.