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Forum Discussion
StevieDo
Sep 17, 2023Guide
Router Updated to 7.2, Satellite not
I updated my Orbi RBR750 to 7.2.6.21_5.0.20 manually after downloading ZIP. When I tried to update the satellite, it asks me to sign in and when I put in the admin credentials, the same screen keeps ...
- Sep 27, 2023
You sure you tried admin and "password"
Sounds like the RBS hasn't fully sync with the RBRs log in info which it should.
Couple of options,
Remove the RBS by factory resetting the RBS, then remove it from the RBRs web page. Select Generate for new backhaul password under advanced tab/advaced/wireless settings. Then try a re-sync with the RBS and RBRs add satellite feature.
Downgrade the RBR back to last v4 version of FW and see if the RBS will sync and you can log in long enough to send the v7 RBS FW file.
Or try the mentioned factory reset on the RBS with a wired PC connected to the back. Might turn OFF the RBR during this as to make sure the RBS doesn't connect.
FURRYe38
Sep 17, 2023Guru - Experienced User
Try admin and password.
Remember to update the RBS first before the RBR.
- StevieDoSep 17, 2023GuideTried my admin password...didn't work. I already updated the router first. Should I roll it back ? What is best way to do that?
- FURRYe38Sep 17, 2023Guru - Experienced User
Ya you can roll back. Have the RBR FW files for both v4 and v7 handy on your PC.
You can try this as well with the RBS. Would need to have the RBR OFF for this or the RBS might connect which we don't wan't for this:
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite📡. Or set a static IP address on the PC for 192.168.1.49. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites 📡 web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites 📡 to the RBR.
- StevieDoSep 18, 2023Guide
back my router firmware so now the router and satellite are the same version again. I then tried to update the satellite first and had the same problem on multiple browsers...it would not allow me to access the satellite admin site to apply the update because the connection was not private. If we resolve that issue, I think I would be able to update both. In Edge browser, I told it to allow insecure connections to the satellite admin site but it didn't work.
Side question...assuming I don't do anything to manually update the firmware on both, will the router login page (which oddly I CAN access) or the orbi app eventually say new firmware is available and properly update the router and satellite?