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Forum Discussion
Samsung Tv does not connect to orbi RB850
Hi Brains trust, I set up my new ORBI Mesh router and satellite RB850 last night and I have not been able to connect my Samsung Tv to the Orbi. I see that there is lots of similar comments...
Probably too late to go back and use the same credentials as the previous system. (sigh)
On my (non Samsung) TVs and streaming boxes, there is a Network Setting screen which displays the names of strong WiFi signals (a BUNCH in my neighborhood). I select my Orbi network SSID from the list, and use their horrible "keyboard thingy" to enter the password. (regret now having so many capital letters in the password).
Do you get a "Bad Password" error, or...............?
No it connects to the router allegedly just keep getting automatic ISP fail
This old thread talks about the AX option and using modern WPA security:
Another thing to check is Access Control. If Access Control has been enabled on an Orbi, devices will connect to WiFi, but will not have internet. (These activities take place at different 'levels' of the software. When the device presents the correct WiFi password, it get connected. But then, if it has been "Blocked", it simply cannot DO anything.)
On the Orbi web interface, the Advanced Tab, Security menu has Access Control and should show whether the MAC address of the TV is "Allowed" or "Blocked"
On the Orbi app Device Manager, there will be a slider next to the TV showing whether it is Allowed (or not).
I remember finding one of my devices Blocked and SWORE (very loudly) that I had NEVER DONE THAT. Once I "unblocked" it, all was fine again.
None of those worked
Terribly strange. Another test is to learn the IP address assigned to the TV (from the Attached Devices web page or the app Device Manager) and then use another device on the network to 'ping' the TV. (Desktop, laptop, tablet, smartphone)
I use Windows, so a command window allows me to enter a 'ping' command. For Android phones and tablets there are a number of apps which include a ping utility.