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Forum Discussion
Satelite is not adding or staying active
I bought the ORBI wifi 6 system last year and must say not happy anymore. The system was working until about 6 months ago. Many issues I am seeing. I am on Fiber internet and wired speed I am getting...
What Orbi model system do you have? There are many Orbi 6 models...
What happens if you swap RBS locations with each other?
What WiFi devices do you have connected? Brand and model...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
When you factory reset the RBS, did you reset the RBR as well?
As of now, my laptop is connected to the Satellite and I just did a speed test. It says 57mbps ... That is just laughable. The wifi on my phone is giving me 150mbps connect to the main router. One of the reasons I bought this Mesh system as my understanding was if I connect a device to the satellited via Ethernet cable, then i should get much more speed than 50mbps. Apparently, it's not anywhere near. This satellite has issues and when I called Netgear support few months ago, they told me they cannot do anything since my device had 90 day Warranty. That is very disappointing policy. It was not even a year when I called.
I will just have to wait till the satellited stops working.