NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

CharlyPy's avatar
CharlyPy
Aspirant
Jun 20, 2021

satelite Orbi RBK852 disconnecting

Hello, 

 

I'm in trouble with a router and a satellite RBK852

I am using them since 2 years and since 2months i have many trouble.

I am in router mode just behind my FAI. I have an ethernet link between my FAI and my router. After that i have an other ethernet between my router and my satelite (too far from the router).

 

I tried it in access point,  without and wither ethernet. I can link them but they are disconnect many time in a day.

 

Did someone. already face this kind of issue?

 

I don't know if there is a link but i figure out a red alimentation led behind my satelite.

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

    Thank you.