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Forum Discussion
satelite Orbi RBK852 disconnecting
Hello, I'm in trouble with a router and a satellite RBK852 I am using them since 2 years and since 2months i have many trouble. I am in router mode just behind my FAI. I have an ethernet link ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
And i have something maybe strange. When i see the hardware the orbi application say that i use a RBR850 with a RBS850. Anyway i still have the backhaul status of my satellite disconnected
What is the distance between the router and satellite(s)?
So when you have the RBS near the RBR and connected the RBS isn't sycning fully?
Does the RBS connect to the RBR while in same room with the RBS using the sync buttons in back of the RBS and RBR?
Would need to make sure the FW on the RBS is the same version as the RBR as well...
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Check the RBS web page for FW version. If it's not the same, Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file downloaded from here: https://www.netgear.com/support/product/rbs850.aspx#download