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Forum Discussion

Merritts's avatar
Merritts
Follower
Apr 23, 2023

Satellite blue but not found on app or orbilogin - new setup

I just bought the Oribi router/modem combo and it looks like the router is all setup but I cannot get the satellite to connect for the life of me. Both the App and Orbilogin show the satellite as dis...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 26, 2023

Any progress on this? 

Merritts wrote:

I just bought the Oribi router/modem combo and it looks like the router is all setup but I cannot get the satellite to connect for the life of me. Both the App and Orbilogin show the satellite as disconnected. I have tried resyncing and the light on the satellite shows blue, I've moved the satellite into the same room as the router and same thing. I'm trying to check the firmware on both but it only says the router is V4.6.14.4. Since it wont connect or see the satellite I cannot tell what firmware is loaded to compare. Help please!! I am not super technical so I'm not sure what to check.