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mattomant's avatar
mattomant
Aspirant
Nov 13, 2021

Satellite compatability RB350 with RB 50 system

Hi community

I have been sold an RB350 as a satellite to extend my AC 3000 mesh with RB50s but cant sync it and now it has set up a separate wifi network for itself

Can anyone tell me how to resolve this?

3 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    mattomant wrote:

     

    I have been sold an RB350 as a satellite to extend my AC 3000 mesh with RB50s but cant sync it and now it has set up a separate wifi network for itself

     


    None of those model numbers make sense.

     

    Is that RBS350? And are these RB50s. really RBR50s?

     

    You might get more help, and find earlier questions and answers specific to your devices, in the appropriate section for your hardware. That's probably here:

    Orbi - NETGEAR Communities

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    RBS 50 series satellites are not wirelessly compatible with any Orbi AX system. 

     

    Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax


    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you


    mattomant wrote:

    Hi community

    I have been sold an RB350 as a satellite to extend my AC 3000 mesh with RB50s but cant sync it and now it has set up a separate wifi network for itself

    Can anyone tell me how to resolve this?