NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Satellite doesn't connect behind switch
Hi!! I have rbk753. I want to connect the farthest satellite by ethernet backhaul behind a switch...I have outages and want to improve my connection. When I connect the satellite directly to the r...
Fixed!!
Add the solution:
The main issue was having a computer connected on wired and wireless at the same time.
This causes a loop inside my network.My Switch when detecting a loop disables the port for admin mode so that backhaul is not functional, though the normal traffic was ok...
Simply turn off the wifi on my computer then backhaul started to run correctly.
Thanks all for your support
What Firmware version is currently loaded? Make sure the RBS has same version of FW as the RBR.
Be sure your using a good quality LAN cable between the modem and router and Switch and RBS. CAT6 is recommended.
If the RBS works connected behind the RBR with out the switch, would be a cabling issue or your switch.
I would try the switch with the RBR in same room with the RBR to see if cabling at the remote run could be a cause. If still not working with switch, try a different non managed switch. NG GS-105/108v4 and GS308v3, D-Link DGS-105/108 and HP ProCurve 1400/1800 series switches work for Orbi systems.
Yep, the same version V4.6.9.11
I tried to turn off satellite 1 as well.
It must be a switch configuration since only removing the switch works using the same wires.
Ya you might reset that switch then just disable IGMP protocols and any Green ethernet features. Might work to help check the switch. If you can't get the switch working, try one that was suggested. Tried and tested with mine.
Currently, I have it like this:
- Disable EEE options.- Disable IGMP options.
are there any other options?
Might try Auto power down and EEE enabled and see. There isn't any IP addressing options on the switch? Try a reset on the switch using default setting, don't change anything.
Does a PC connected to the switch get internet services when it's connected behind the RBR?
Possible that this particular switch maybe not compatible between the RBR and RBS.