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Forum Discussion

ferozar's avatar
ferozar
Guide
Sep 21, 2022
Solved

Satellite doesn't connect behind switch

Hi!! I have rbk753. I want to connect the farthest satellite by ethernet backhaul behind a switch...I have outages and want to improve my connection. When I connect the satellite directly to the r...
  • ferozar's avatar
    ferozar
    Sep 23, 2022

    Fixed!!
    Add the solution:

    The main issue was having a computer connected on wired and wireless at the same time.
    This causes a loop inside my network. 

     

    My Switch when detecting a loop disables the port for admin mode so that backhaul is not functional, though the normal traffic was ok...

     

    Simply turn off the wifi on my computer then backhaul started to run correctly.

    Thanks all for your support

ferozar's avatar
ferozar
Guide
Sep 21, 2022

Yep, the same version V4.6.9.11

 

I tried to turn off satellite 1 as well.

 

It must be a switch configuration since only removing the switch works using the same wires.

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 21, 2022

Ya you might reset that switch then just disable IGMP protocols and any Green ethernet features. Might work to help check the switch. If you can't get the switch working, try one that was suggested. Tried and tested with mine.