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Satellite lost synch and cannot regain
I've have my Orbi 960 and two satellites up and running for almost a year with no issues. This morning, I noticed poor connectivity in the kitchen and after some troubleshooting on the routers home p...
Thank you to you and the others who replied. After trying the many solutions provided here, I finally decided to one more time factory reset the errant satellite late last night. For reasons unknown to me, even though I did nothing new, the satellite booted up, found the router, and turned blue. That had happened several times before, but this time, it finally displayed in the web browser and the Orbi app as a working satellite.
All seems well. I really appreciate the time you and others spent with me.
I've done those steps but will try again.
My firmware shows current as V6.3.7.5 on the router and the one satellite that still works. Can't see the other one obviously.
I have a 3100 sf home with an unfinished basement where the router is connected to the modem. I am Cat 6 hardwired for the backhaul, so the distance should not really matter (and hasn't for the past year), but it's probably 40-50' straight line through a floor.
Wondering if the one RBS didn't update properly?
Are both RBS connected wired to the RBR?
I'm wondering that myself. Is there a way to check/fix that? Do you know when the most recent firmware came out? Mine is set to autoupdate, and this problem just started this morning.
Eeeks.
I might turn OFF the other RBS, bring the non working RBS to the same room.
See if connecting the RBS to the back of the RBR will bring up a IP address at all for the RBS, if you can, use this IP address to see if you can access the RBS web page...Might try removing the one RBS from the RBRs web page then try a wireless sync or ethernet connect...
I thought I was making progress. The "bad" RBS power supply is behind heavy furniture, so I decided to borrow the supply from the good RBS. I deleted the bad RBS from the web interface, went downstairs, plugged in the RBS to the RBR with a cat6 cable, then powered it up.
I got the flashing white light for maybe 5 minutes or so so was hopeful maybe the firmware might be synching up if that was the issue. Eventually, I got the solid blue light. Waited for it to go out and then refreshed the router page. It is only showing the disconnected RBS that I borrowed the power supply from.