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Forum Discussion

BuzzH's avatar
BuzzH
Aspirant
Dec 21, 2022
Solved

Satellite lost synch and cannot regain

I've have my Orbi 960 and two satellites up and running for almost a year with no issues. This morning, I noticed poor connectivity in the kitchen and after some troubleshooting on the routers home p...
  • BuzzH's avatar
    BuzzH
    Dec 22, 2022

    Thank you to you and the others who replied.  After trying the many solutions provided here, I finally decided to one more time factory reset the errant satellite late last night.  For reasons unknown to me, even though I did nothing new, the satellite booted up, found the router, and turned blue.  That had happened several times before, but this time, it finally displayed in the web browser and the Orbi app as a working satellite.

    All seems well.  I really appreciate the time you and others spent with me.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 22, 2022

Lets turn down the power as well:

Advanced Tab/Advanced Settings/Wireless Settings

BuzzH's avatar
BuzzH
Aspirant
Dec 22, 2022

Thank you to you and the others who replied.  After trying the many solutions provided here, I finally decided to one more time factory reset the errant satellite late last night.  For reasons unknown to me, even though I did nothing new, the satellite booted up, found the router, and turned blue.  That had happened several times before, but this time, it finally displayed in the web browser and the Orbi app as a working satellite.

All seems well.  I really appreciate the time you and others spent with me.