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Satellite stopped doing 2.4 GHz
1 of my 2 RBS850 satellites suddenly stopped accepting 2.4 GHz connections, only 5 GHz works.
Mostly Rowenta Intense Pure Air Connect XL air purifiers and TP-Link HS110 smart Wi-Fi plugs.
V3.2.16.22_1.4.9.
MEO FiberGateway GR241AG.
~271 m2.
~5 m.
Auto. Yes. Done, issue persists.
Yes. 1.
FilGov wrote:Mostly Rowenta Intense Pure Air Connect XL air purifiers and TP-Link HS110 smart Wi-Fi plugs.
V3.2.16.22_1.4.9.
MEO FiberGateway GR241AG.
Your ONT has built in router and wifi already.
This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
~271 m2.
~5 m.
30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Auto. Yes. Done, issue persists.
Yes. 1.
FURRYe38 wrote:Your ONT has built in router and wifi already.
I know, Wi-Fi is disabled and Orbi is in AP mode.
This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATNot the issue, router is in AP mode and other satellite works fine.
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.Pointless, other satellite works fine.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
Pointless, other satellite works fine.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Already did.
30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Not the issue, different floors and other satellite works fine in same spot.
FilGov wrote:Not the issue, different floors and other satellite works fine in same spot.
Then you may have a fualty RBS that needs to be replaced. Contact NG support to see what your options are. Ask about an RMA.
Already did, received automatic reply requesting I call a number within 24 hours or the case would be closed. Called the number, doesn't work, call ends immediately. Case was closed. Contacted support by e-mail, they requested phone number and time zone. Explained I live in isolated area with poor reception and requested e-mail contact. Never heard back.