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Forum Discussion

SteenSN's avatar
SteenSN
Tutor
Oct 02, 2021

Satellite wifi flickers off several times per day, wired devices fine.

SETUP: CBK752 — Orbi WiFi 6 DOCSIS 3.1 Mesh WiFi System with Built-in Cable Modem (1) Orbi Cable Modem Router (CBR750) + (1) Orbi Satellite (RBS750) Setup in a 3200 Sq Ft House, satellite and route...
SteenSN's avatar
SteenSN
Tutor
Oct 05, 2021

I have not left the system off for that long.

 

Direct connection with cables I terminated myself. But remember, the wired devices never lose connection. While my iPad (and other devices) are unable to connect to the satellite my computer is fine hardwired, full speed, no degredation.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 05, 2021

Ok, I would try a factory reset on the RBS and power it off for 5 minutes. I would remove the RBS from the RBRs web page after the RBS is turned OFF. Then power ON the RBS and resync it using wireless first. Use the sync button on the RBS then RBR. Wait for the front LED to turn BLUE then OFF. After then connect the RBS via ethernet to the RBR. 

 

What channels are you using on the CBR?

 

Has the system been factory reset and setup from scratch since last update? 

  • SteenSN's avatar
    SteenSN
    Tutor
    Oct 05, 2021

    I have factroy reset and left off for 5 min. 

     

    2.4GHz Channel:11
    5GHz Channel:36

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Oct 05, 2021

      You might try downgrading the RBS back to last v3 version of FW...

       

      Is the 2.4Ghz channel set for Auto is that manually set for channel 11? 

      • SteenSN's avatar
        SteenSN
        Tutor
        Oct 05, 2021

        I'll look into downgrading.

        I set to 11 manually.