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simon3122118's avatar
simon3122118
Follower
Dec 15, 2023

Satellites Connected but No Internet

I have a fully functional router with “good” wired backhaul. Everything shows as “connected” and otherwise perfectly setup. However, when connected via one of the satellites, I cannot get any interne...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 21, 2023

How many RBS are deployed? 
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰️

 

Also there is more current FW available for the Orbi 960 series system:

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBRE960-RBSE960-Firmware-Version-7-2-6-21-Released/td-p/2333935/jump-to/first-unread-message

Update the RBS first, the RBR lastly.