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Forum Discussion
nb_dale
Aug 18, 2022Aspirant
Satellites not visible after firmware update
History: my system consist of CBR750 and two satellites RBS750. The system for the most part has been working fine except for the last few months I have been having some problems with the satellite...
- Aug 19, 2022
If you can't get to the RBS web page and the RBS will not connect using a ethernet cable to the back of the CBR, I would probably use the TFTP method to get the FW downgraded.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=R9DLrLQrpaw
I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a Windows 7 PC and the TFTP worked.
Mac TFTP: https://www.petenetlive.com/KB/Article/0001247
Try nmrpflash:
https://github.com/jclehner/nmrpflashMight ask the user in the Reddit thread if you need additional help and information.
Hoping you can get the RBS reconnected.
FURRYe38
Aug 18, 2022Guru - Experienced User
Current FW that's supported is 4.6.5.14 on the RBS with the CBR and nothing higher.
https://www.netgear.com/support/product/cbk752.aspx#download
You'll need to downgrade the RBS to this version then the RBS should re-appear with the CBR:
https://www.reddit.com/r/orbi/comments/wq3zmt/cbr750_4_rbs750s_wrong_firmware_on_satellites_how
nb_dale
Aug 18, 2022Aspirant
Thank you for the timely reply, unfortunately I do not understand what you're saying. I think you are saying that I need to downgrade my satellites. I do not understand how to do this. I have tried using the IP address of one of the satellites to log into. I do have a pop-up asking for the username and password each time I put the information in that I believe to be accurate. These boxes go blank. I have no idea how to downgrade the firmware in the satellites. Hopefully you or someone can help. Thank you Dale
- FURRYe38Aug 18, 2022Guru - Experienced User
Try admin and password in the box?
If you can get in to the RBS web pages, you can downgrade the RBS using the web pages there. You'll need to download the FW file for the RBS that I linked in this thead and set the .chk file using the web browser...
- nb_daleAug 18, 2022Aspirant
I don’t know how to get into the RBS web page. Also her reasons I know not, one of my satellites has come up in the app and says it is not synced. I went to the firmware update page hoping it would be there but it’s not.
- FURRYe38Aug 19, 2022Guru - Experienced User
If you can't get to the RBS web page and the RBS will not connect using a ethernet cable to the back of the CBR, I would probably use the TFTP method to get the FW downgraded.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=R9DLrLQrpaw
I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a Windows 7 PC and the TFTP worked.
Mac TFTP: https://www.petenetlive.com/KB/Article/0001247
Try nmrpflash:
https://github.com/jclehner/nmrpflashMight ask the user in the Reddit thread if you need additional help and information.
Hoping you can get the RBS reconnected.