Forum Discussion

Aspirant

Sep 03, 2024

Solved

Sattelite keeps dropping

I recently installed a mesh system with 1 RBR750 and 2 RBS350s. The Base and one of the Satellites work great. The 2nd Satellite won't maintain a connection (it connects, then drops, then connects ...

FURRYe38
Sep 03, 2024
Need to downgrade the RBR back to v4 FW. v7 FW is NOT compatible with v4 FW and NG isn't releasing any v7 FW for the RBS350s.

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBK653-Firmware-Version-4-6-14-3-Released/td-p/2283218/jump-to/first-unread-message

FURRYe38

Guru - Experienced User

Sep 03, 2024

Need to downgrade the RBR back to v4 FW. v7 FW is NOT compatible with v4 FW and NG isn't releasing any v7 FW for the RBS350s.

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBK653-Firmware-Version-4-6-14-3-Released/td-p/2283218/jump-to/first-unread-message

cshaver

Aspirant

Sep 04, 2024

That solved it!

I also had to drop the IOT since that was only supported in 7.x but looks like my network is stable again.

Thanks!

FURRYe38
Guru - Experienced User
Sep 04, 2024
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡