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Forum Discussion
wifiblues
Oct 13, 2021Luminary
service unreachable AX 4200 RBS750
hi wanted to update fw to the latest version available this week. on the orbilogin page, the manual update box lists two of three satelittes status as unreachable - it also does not list the sa...
FURRYe38
Oct 13, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Possible the NG update service is down. We don't get that kind of info though here.
You can manually install if you like:
- wifibluesOct 13, 2021Luminary
current fw is v4.6.3.16
spectrum - Hitron E31N2V1
strange that the Orbi app lists the satellites but the orbi login.com does not
- wifibluesOct 13, 2021Luminary
will the update take if the Orbi login page does not recognize the sattelite?
- FURRYe38Oct 13, 2021Guru - Experienced User
Is the RBS seen on the RBRs connected clients page? If they are, then use the IP address given to them to access the RBS web page and send the FW file there. Update the RBS first, then RBR lastly.
- wifibluesOct 13, 2021Luminary
the RBS IP address is listed and I plugged that number into two different browsers and it could not be reached.