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I have just setup the ORBI Triband. When I test the system thru the app, I get close to 1000mbps. When I test the speed of the speed of the wifi I only get close to 250 mbps. i watch the youtube vide...
Thank you for your help. I ended up calling Tech support on Sunday, spent 1 hour, not resolved, he elevated it. Spoke to tech support on Monday and after everything done he said he exhausted all possibilities and it was defective and told me to send back and get another one. I went to the store today and exchanged it for another, got it setup and guess what, it still didnt work. Same speeds. Called tech support who was unable to help. He told me so much garbage. I asked to speak to a supervisor, he transferred me to customer care. After explaining the situation and how the 3 techs just followed a list, he asked me if I was using a wifi 6 enabled device. I told him what I was using, he said they were not. Luckily my wife has the new Iphone 13 which is wifi 6 and this time I got 750mbps. This guy solved it for me in 30 seconds when 3 techs never asked that simple question. I hope this helps someone else who goes for all the bells and whistles but doesnt have the devices to support them.
What firmware is on the router?
What actual tplink 1200 is it (hint 1200 is a speed)?
Are you using access control, traffic monitoring, qos, or parental controls?
If so, disable them and reboot the router.
Thank you for your help. I ended up calling Tech support on Sunday, spent 1 hour, not resolved, he elevated it. Spoke to tech support on Monday and after everything done he said he exhausted all possibilities and it was defective and told me to send back and get another one. I went to the store today and exchanged it for another, got it setup and guess what, it still didnt work. Same speeds. Called tech support who was unable to help. He told me so much garbage. I asked to speak to a supervisor, he transferred me to customer care. After explaining the situation and how the 3 techs just followed a list, he asked me if I was using a wifi 6 enabled device. I told him what I was using, he said they were not. Luckily my wife has the new Iphone 13 which is wifi 6 and this time I got 750mbps. This guy solved it for me in 30 seconds when 3 techs never asked that simple question. I hope this helps someone else who goes for all the bells and whistles but doesnt have the devices to support them.