NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Silly question: but not so funny
Orbi CBR750 Cable Modem / Router How do you turn off REMOTE management? I mean, seriously - there is no OFF button that I can find in the web menus. But when I set up a simple port forward, say por...
CBK752 Kit returned for full refund. Problem solved.
That is what is so seriously un-
FURRYe38 wrote:Can you attach a screen shot picture of the Remote Managment page please?
So you see a chack box here at all to turn ON or OFF?
That is what is so not-funny: there is absolutely NO PAGE even close to controlling remote management on the CBR750.
What is the full path to your web management page? e.g., Advanced tab: Setup or Administration or Advanced??
Show me a screen cap of Advanced tab/Advanced on your CBR...
Thats where RM should be is under that path...
FURRYe38 wrote:Show me a screen cap of Advanced tab/Advanced on your CBR...
Thats where RM should be is under that path...
I did - message 3 has an image of the Advanced tab Advanced menu.
Thats something NG needs to address then.
Wow - Netgear support just gave me this response to my query:
-- "How do I turn off remote management from an external network connection??"
======================
Your NETGEAR device comes with 90-day complimentary technical support and 1 year of hardware warranty.
Going back to your concern, we would love to help solve your issue. Please see below for details that might help solve the current issue.
Make sure that firmware is up to date. What is the current firmware version of your unit?
Have you tried a network power cycle?
Are you able to turn on/off the remote management under Advanced Setup?
I sincerely appreciate your time and look forward to resolving your issue.
For your reference, here's your case number 44257603.===============================
So as they run down my support clock ... their average is 72 to 96 hours for each exchange ... they also provide no help. This is at least consistent - my query regarding firmware and my query regarding DNS issues are also stuck in limbo between replies. For the DNS question I was given boiler plate instructions for establishing a basic internet connection, with no mention of DNS. So far, they are ignoring my "which firmware" query.