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Forum Discussion

donawalt's avatar
donawalt
Mentor - Experienced User
Mar 08, 2022
Solved

Since firmware update - new network map?

See attached picture - I have two wired RBS850s and an RBR850 router. Since the update to 4.6.7.13 yesterday, it shows the 3rd floor router into the satellite into the router. Before, it showed both ...
  • donawalt's avatar
    donawalt
    Mar 08, 2022

    I power cycled the satellite on the first floor, left it off for a c ouple of minutes - that fixed it. I was guessing the 3rd floor satellite would then connect direct to the router while the other satellite was powered down, which it did according to the map. I still wonder why, when both satellites are direct connected, it showed one satellite connected to the other instead of to the router?

donawalt's avatar
donawalt
Mentor - Experienced User
Mar 08, 2022

I power cycled the satellite on the first floor, left it off for a c ouple of minutes - that fixed it. I was guessing the 3rd floor satellite would then connect direct to the router while the other satellite was powered down, which it did according to the map. I still wonder why, when both satellites are direct connected, it showed one satellite connected to the other instead of to the router?

plemans's avatar
plemans
Guru - Experienced User
Mar 08, 2022

when it happened, did you ever check it through the browser or was t hat through the map? 

It wouldn't be the first time the app didn't display something appropriately. But the photo does show the hardwire connection. 

Either way since its resolved, you can mark it solved so others aren't still trying to fix it :)