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Forum Discussion
Slow speed on RBS750
Hello, Im experiencing slow speeds when connected via cat6 to my RBS750. This satellite is wirelessly connected to the RBR750. I have went though talking to support and even exchanging the units ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What Firmware version is currently loaded?
3.2.18.1
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Black box fios ONT. not sure if the specific model but it is the newer kind of ont.
What is the size of your home? Sq Ft?
2100sqft
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Approx. 25ft. RBS is upstairs and the RBR is downstairs.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
2.4 channel 11 (2 other people on this channel)
5 channel 40 (no one is on this channel in my neighborhood).
Any Wifi Neighbors near by? If so, how many?
6 that I can see through WiFi analyzer but their signal strength is weak.
3.2.18.1
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Black box fios ONT. not sure if the specific model but it is the newer kind of ont.
What is the size of your home? Sq Ft?
2100sqft
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Approx. 25ft. RBS is upstairs and the RBR is downstairs.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
2.4 channel 11 (2 other people on this channel)
5 channel 40 (no one is on this channel in my neighborhood).
Any Wifi Neighbors near by? If so, how many?
6 that I can see through WiFi analyzer but their signal strength is weak.
So turning OFF the RBS, what are you wired and wireless speeds with your devices connected at the RBR?
What CTS value is on the RBR?
25feet is a bit too close. 30 feet or more between the RBR and RBS is recommended.
Do you have any AX mode supporting devices?
- I will try turning off the RBS and checking WiFi speeds with the RBR when I get home.
As for the router and satellite being too close, I lowered the transmission control to 50%.
All values above are current configurations for the router. NG doesn’t allow for configurations of the satellites. CTS is 2347.Ok keep us posted.
Yes, only configurations are maded on the RBR. Any changes are pushed to the RBS by the RBR where needed.