NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

FreekaaY's avatar
FreekaaY
Follower
Nov 22, 2023

Slow Speeds wirelessly

I have a ORBI AX4200 WiFi 6 High- Performance Router (RBR750). Wirelessly or direct connected to the back of one of the satilites, I don't get the speeds I am suppose to be getting. Connected to the Satilite I get half the speeds but wirelessly I don't get nearly what I am suppose to be getting. Can some help?


Thanks

2 Replies

  • This requires more detail.

    • What speed has the Internet Service Provider (ISP) contracted to provide?
    • What is the make/model of the ISP device that the Orbi RBR750 router is connected to?
    • What speed is reported by the Orbi router itself (on either the Orbi web interface or the Orbi 'app'?
    • Has a computer been connected directly to the ISP device and the speed measured?
    • What are the observed speeds?
    • What specific devices are being used to measure the WiFi speed?
  • What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰


    FreekaaY wrote:

    I have a ORBI AX4200 WiFi 6 High- Performance Router (RBR750). Wirelessly or direct connected to the back of one of the satilites, I don't get the speeds I am suppose to be getting. Connected to the Satilite I get half the speeds but wirelessly I don't get nearly what I am suppose to be getting. Can some help?


    Thanks