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Forum Discussion
Solved
Slow Webpage loading with ORbi 960 and Google fiber
I'm puzzled, internet speeds are routinely 1000-1100 up/down with google fiber, all firmware uptodate, but with the 960 mesh, hardwired, my webpages are slow to load on two computers, one hardwired and one wifi. 3 browsers all the same (edge, chrome, firefox) any thoughts? What setting am I missing?
KJSK71 wrote:
What web pages? costco, amazon..
Are you speed testing with a web site or Ooklas installable Speed test app? I'm testing with both, orbi native app and then google fiber's test
Can you test with Ooklas installable speed test app on a ethernet connected PC?
Were are the PCs connected? At the RBR or behind an RBS? at the RBR
What Firmware version is currently loaded? v7.2.6.31
There are known issues with this version of FW.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Its a google fiber jackIs there a ONT that the RBR connects too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. yes, using CAt 6CAT6A STP differs from CAT6 UTP cableing.
How many RBS are deployed? 3 , however this is for my hardwire computer plugged into the RBR
Does this happen with the RBS turned OFF? Yes
Does this happen with both wireless and wired devices? YesTry disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter. Will try this next.👍
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update? Yes
Be sure to restart your network in this sequence: Yes, this was done in sequence several times.
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? No, if nothing else, I'll resort to this.👍
And yes, changed DNS w/o resolution.
Thank you to all for sending over suggestions...
3 Replies
What web pages?
Are you speed testing with a web site or Ooklas installable Speed test app?
Were are the PCs connected? At the RBR or behind an RBS?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?What web pages? costco, amazon..
Are you speed testing with a web site or Ooklas installable Speed test app? I'm testing with both, orbi native app and then google fiber's test
Were are the PCs connected? At the RBR or behind an RBS? at the RBR
What Firmware version is currently loaded? v7.2.6.31
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Its a google fiber jack
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. yes, using CAt 6How many RBS are deployed? 3 , however this is for my hardwire computer plugged into the RBR
Does this happen with the RBS turned OFF? Yes
Does this happen with both wireless and wired devices? Yes
WTry disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter. Will try this next.Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update? Yes
Be sure to restart your network in this sequence: Yes, this was done in sequence several times.
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? No, if nothing else, I'll resort to this.And yes, changed DNS w/o resolution.
Thank you to all for sending over suggestions...
KJSK71 wrote:
What web pages? costco, amazon..
Are you speed testing with a web site or Ooklas installable Speed test app? I'm testing with both, orbi native app and then google fiber's test
Can you test with Ooklas installable speed test app on a ethernet connected PC?
Were are the PCs connected? At the RBR or behind an RBS? at the RBR
What Firmware version is currently loaded? v7.2.6.31
There are known issues with this version of FW.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Its a google fiber jackIs there a ONT that the RBR connects too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. yes, using CAt 6CAT6A STP differs from CAT6 UTP cableing.
How many RBS are deployed? 3 , however this is for my hardwire computer plugged into the RBR
Does this happen with the RBS turned OFF? Yes
Does this happen with both wireless and wired devices? YesTry disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter. Will try this next.👍
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update? Yes
Be sure to restart your network in this sequence: Yes, this was done in sequence several times.
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? No, if nothing else, I'll resort to this.👍
And yes, changed DNS w/o resolution.
Thank you to all for sending over suggestions...