NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Slow WiFi download, fast upload on RBK852/RBR850
Hello everyone! I purchased the Orbi Wifi 6 RBK852 router/+1 sattelite system and am having a problem reaching sufficient WiFi transfer speeds. My download speed is around ~200Mbps, and my up...
Hi I have the same issue which shows up from time to time.
My PC is wired to the router (RBK850, the main master router) so its speedtest is about 930Mbps download and 813Mbps upload.
I am using my iPhone 12 next to the router via WIFI and its speedtest is about 96Mbps download and 710Mbps upload.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the phone connected to the RBR and not the RBS when speed testing? Turn off the RBS temporarily to test.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, and Traffic Meter, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only.
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
KickassCaptain wrote:Hi I have the same issue which shows up from time to time.
My PC is wired to the router (RBK850, the main master router) so its speedtest is about 930Mbps download and 813Mbps upload.
I am using my iPhone 12 next to the router via WIFI and its speedtest is about 96Mbps download and 710Mbps upload.
I have the same problem - but what is even worse - I am plugged directly into the ORBI satellite- which is plugged into the orbi router. There is no wifi in the chain at all.
Descrption:
Orbi RBK850 router tests out at 450Mbps (using internal test).
Satellite is hard wired to the Router port.
Laptop is hard wired to the satellite
All units running V4.6.3.16 firmware.
Delivered speed - at laptop 10-20Mbps - and erratic with many drops.
If I plug into the wall (dropping out the Satellite) so running directly to the Orbi router I recieve 380-400Mbps.
Effectively the satellite slows the bandwidth to 10% and delivers numerous dropouts making it worse than useless.
Wifi is the same speeds.
@ $USD999 I would have expected something a little better.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Is Armor or SPC enabled on the RBR?
You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579