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jonison's avatar
jonison
Follower
Nov 09, 2023

Slow wifi speed of RBR750

Hi, there, just one question about the wifi performance of RBR 750 

 

My device (RBR 750 with one satellite) has updated firmware, and the internet package is 1GB

 

However, when I performed the speed check (speedtest.net) on wireless speed (laptop, apple iphone), it only has 400mb speed (consistent results regardless devices I am using), but when I use wired cable to do speed test (cable to connect the RBR750), it shows 900+mb. 

 

I have rebooted the device, no change. and I also confirmed with internet provider that configuration at their end is correct without any issue.

 

On device management app (iphone), I can see the connection speed profile for laptop is 900mb (just profile, not actual speed), but still the results from speedtest.net is 400mb.

 

Would you please provide some solution to these issues?

 

many thanks

 

 

 

 

2 Replies

  • When investigating WiFi speed, it is useful to know exactly what capabilities the WiFi devices have.

    i.e.

    • The specific model of iPhone
    • The wireless adapter in the laptop.

    It does seem pretty clear that the Internet Service Provider (ISP) is delivering the promised gigabit connection because a wired connection reports the correct speed.