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Rickbizz's avatar
Rickbizz
Aspirant
Dec 13, 2021
Solved

Slow wifi speed

Service provider Spectrum, 200mg, getting 450 mg from speed test from router,  but wifi only gets 90 mg from ORBI app, admin from router or Ring app.  Netgear support hasn't fix it.  Can anyone help ...
  • Rickbizz's avatar
    Dec 14, 2021

    Spectrum modem  Ubee, model EU2251,  200 mb

     

    ORBI W-6 AX6000 mesh with one satellite RBR850 ( RBK852 )

     

    Home sq ft appox 2200.  

     

    Router about 5 foot high on shelf.  Satellite about 60 ft away upstairs.  House made up of mostly drywall.

     

    Router FW V4.6.3.16_2.0.51.  It was down level by support about 3 weeks ago, same problem.

     

    Speed from (cable modem) PC (windows 10) to router (with Netgear ethernet cable) 460 mb.

     

    Speed from ORBI app (Samsung Galaxt 7 phone, model SM-G930VL)  90 mb.

     

    Speed from router admin was 89 mb.