NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
artsoto23
Mar 20, 2021Aspirant
Slower than advertised speeds AX4200?
Hello, Newbie here, I just bought this ax4200 RBR750, and was wondering why my speed is not where it should be, I have hooked up directly to my fiber box, not a modem, (I was told) this fiber box does...
artsoto23
Mar 24, 2021Aspirant
Satellite is wireless, I don't even get all those options when I log into my router, like wmm, mumimo and other stuff
FURRYe38
Mar 24, 2021Guru - Experienced User
Those options are not seen on Orbi AX systems. There automatic.
- artsoto23Mar 25, 2021AspirantI just did a speed test, with wifi 5 device like my ipad pro and work iPhone 7 plus, I'm getting the same speed with these devices than my iphone 11 and 12 pro max, which are wifi 6, therefore I'm not seeing a difference, could the wifi 6 not be working?
- FURRYe38Mar 25, 2021Guru - Experienced User
You might upgrade the system to v12 and if you see some improvement.
Load the RBS first then RBR lastly. I would factory reset then setup from scratch. I'd speed test with the RBS off line or sync them later after speed testing.
- artsoto23Mar 26, 2021AspirantI just updated the firmware to v 12, same speeds, I was on chat support and phone for a couple hours, same thing, speeds are not changing, now what I did was I signed up for a free trial for VPN, ran a speedtest with it, sure enough, almost 200 more mbps connecting to a faster server, now I heard that Netgear has their own VPN, have you tried it?
- FURRYe38Mar 27, 2021Guru - Experienced User
Possible you may have a faulty system. Sometihng to ask NG support about an RMA.