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Forum Discussion
carlb1981
Dec 23, 2021Aspirant
Slower wired speeds RBK753
I have recently bought the RBK753 kit to help with my network speeds throughout my house. I have a 500mbs fibre connection and plugged the orbi router into my isp router/modem. I have disabled the isp...
- Dec 28, 2021
Sounds like a configuration issue on the RBR when in AP mode.
Take the IP address that the RBR in router mode, gets from the modem, seen on the RBR advanced tab under Internet section. The WAN IP address seen there, set up a IP address reservation on the modem for this IP address so it doesn't change. Then put this IP address into the modems DMZ or IP Pass thru. Contact your ISP if you need help on how to do this with your modem/router if you need additoinal help and information.
FURRYe38
Dec 23, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? IF your ISP Modem has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
carlb1981
Dec 28, 2021Aspirant
FURRYe38 I've finally getting around to trying to solve my slower speeds issue, today I've tried turning my orbi router into AP mode but it caused problems with Internet connection. The connection to router itself kept dropping out and purple light kept showing and could get my devices to connect over WiFi either. So I put it back into router mode for now. I'd like to give option 2 a go as that sounded the best option anyway as I'd still be able to use app on phone to manage the orbi system. I'm just unsure what info I need and where to get it. I checked my isp router settings to see if I could find what needed changed and found this(photo attached) if this is what's needed to be changed where do I get the info needed from the orbi?
Thanks
Carl
Thanks
Carl
- FURRYe38Dec 28, 2021Guru - Experienced User
Sounds like a configuration issue on the RBR when in AP mode.
Take the IP address that the RBR in router mode, gets from the modem, seen on the RBR advanced tab under Internet section. The WAN IP address seen there, set up a IP address reservation on the modem for this IP address so it doesn't change. Then put this IP address into the modems DMZ or IP Pass thru. Contact your ISP if you need help on how to do this with your modem/router if you need additoinal help and information.
- carlb1981Dec 28, 2021AspirantIs it the ip address in right hand box in photo attached that I need 192.168.0.25?
- FURRYe38Dec 28, 2021Guru - Experienced User
Yes.
Contact the ISP and ask for help and information regarding there modem/router. I see DMZ on one of your pictures...that should be used.
- carlb1981Dec 28, 2021AspirantAlso can't see anything in settings on isp router for ip passthrough, just the dmz that I posted earlier. I'll post photos of router settings on my profile.