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Forum Discussion
Solid Magenta Light on RBR850 with no Internet
Hey, everyone I am losing internet, and then I am finding a solid magenta light on my router only, no light on the satellite. I have the RBR850 (Orbi WIFI 6 with one satellite). My modem appears ...
You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579
Power OFF the modem/ONT and RBR and RBS units. Pull the power adapters for a good minute or more.
r1ps wrote:
I have an RBR850 with goggle fiber plugged directly into the modem. And mine started doing this out of the blue as well, i will loose internet and will have to unplug and replug the router back in. The google fiber jack is showing a blue light the whole time.
I'm having the same problem. Has anyone got this working?
I did notice that my satellite firmware is a version back (4.6.3.9) and will not update. I tried manually updating the satellite, but either I'm doing something wrong or the satellite is having issues.
Any potential fix besides a full reset?