SOLVED!! Can Now Access Disney+ Thru Orbi Routers

Whew.  After months of debugging and zero help from Disney, I found an insignificant, buried thread on this forum that helped me figure out why I could not access Disney+ via my Orbi router nodes.

Here were the symptoms:

• I could access D+ from my cell connection on my phone
• I could NOT access D+ via wifi on my phone or TVs
• I could not access D+ from a wired connection to my TVs
• I would get the D+ splash screen, and the list of users.  When I clicked on any of the users, I would get the dreaded error code 73 (bad region)

Here is the answer: the culprit is IPv6.

1. Go to your Orbi router and login
2. Click on the Advanced tab
3. On the left Nav, click on Advanced
4. Click on IPv6
5. In the body, change the following settings to:
6.       Internet Connection Type: DHCP
7.       IP Address Assignment: Use DHCP Server
8. Then save it!

Just be safe (and paranoid), I then went to the Apps section of my TV and cleared the cache, the data, uninstalled the updates, and even force-stopped the app.  AND, I unplugged the TV for 2 minutes and replugged it back in.  All of this I had done previously without the IPv6 changes and no-change.

The TV re-logged me in, did the app update, and... it worked!  Whew.

Hope this works for you!