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Forum Discussion
TURBOGUARD
Mar 09, 2020Tutor
Some issues I've experienced with RBK852
So, have been using the ORBI RBK852 Router + Satellite since November now and I’ve ONLY had issues with it. Is anyone over at Netgear working on anything to fix this?!
1. I have issues connecting the satellite, in wireless it works, but it’s about 15 feet from router and still goes from 900Mbps to like 100 when device connect to satellite. Hooked it up with wire and it’s even worse!!! With wire the jitter is unbearable.
2. The app never shows any connected devices in the network map so I can never figure out what device is on what to be able to make tests.
3. It disconnects some devices from time to time. The worst is my PlayStation 4 Pro, which with the RBK50 I never had issues pre November. Now I have to relog into PSN every single day.
I’m just getting terrible results daily and am SO FEED UP with it.
I spent so much money on something that isn’t even half as good as the RBK50.
Come on Netgear! Maybe you should make LESS products and have the ones you have be at least DECENT!
8 Replies
Please in the Orbi AX forum for this model Orbi:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.
Any progress on this?
TURBOGUARD wrote:
So, have been using the ORBI RBK852 Router + Satellite since November now and I’ve ONLY had issues with it. Is anyone over at Netgear working on anything to fix this?!
1. I have issues connecting the satellite, in wireless it works, but it’s about 15 feet from router and still goes from 900Mbps to like 100 when device connect to satellite. Hooked it up with wire and it’s even worse!!! With wire the jitter is unbearable.
2. The app never shows any connected devices in the network map so I can never figure out what device is on what to be able to make tests.
3. It disconnects some devices from time to time. The worst is my PlayStation 4 Pro, which with the RBK50 I never had issues pre November. Now I have to relog into PSN every single day.
I’m just getting terrible results daily and am SO FEED UP with it.
I spent so much money on something that isn’t even half as good as the RBK50.
Come on Netgear! Maybe you should make LESS products and have the ones you have be at least DECENT!Nope, not a single fix.
I've factory reset everything a few days ago, redownloaded the app. But it fixed nothing. Been trying to play CoD online but becuase I get kicked out becuase of server disconnection every 10-15min I gave up on playing with friends online until next fw.
Do you have your prior router by chance?
What is the Mfr and model# of the ISP modem the NG router is connected too?
You might try downgrading FW to v3.1...