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Forum Discussion
Clarkh1026
Jun 12, 2022Aspirant
Speed issue with Orbi and Nighthawk modem
I hope this makes sense. Recently I noticed my Orbi RBR850 max download speed on a speed test was under 100mbps. I have gigiblast with Cox. In the past I was pulling 800-900mbps. I have tried rebootin...
FURRYe38
Jun 12, 2022Guru - Experienced User
No sense at this point.
What Firmware version is currently loaded?
What is the model# of the Internet Service Providers modem/ONT the NG router is connected too?
What CAT# lan cable are you using between the modem and RBR and RBR to wired PC? CAT6A STP is recommended between the ISP modem and RBR if the modem supports 2.5Gb connection rates.
Clarkh1026
Jun 12, 2022Aspirant
The firmware is 4.6.3.16
The modem is my our modem Nighthawk cm 2000
The cable is cat6a.
Here is a picture of the multi gig light on the modem I’m talking about. It’s white right now because I am directly plugged from the modem to my computer. When I plug in the orbi it changes to amber.
The modem is my our modem Nighthawk cm 2000
The cable is cat6a.
Here is a picture of the multi gig light on the modem I’m talking about. It’s white right now because I am directly plugged from the modem to my computer. When I plug in the orbi it changes to amber.
- FURRYe38Jun 12, 2022Guru - Experienced User
What is the connection rate seen on the PC with the CM modem? 1000?
When you connect the RBR to the CM2000, what connection rates do you see on the RBRs statistics page?
You should see 2500Mpbs:
You should see same as what I see with mine on the WAN port and the multigig LED on the modem should be BLUE:
- Clarkh1026Jun 12, 2022AspirantThis is what I see on the orbi
- Clarkh1026Jun 12, 2022AspirantAnd the light is orange
- Clarkh1026Jun 12, 2022AspirantMy WAN is at 100 on there. I went to WAN setup and here is the settings.
- FURRYe38Jun 12, 2022Guru - Experienced User
Post the RBRs Statistics page please.