Speed Test

Question

I keep getting a "Connection Failed" warning when trying to test the internet speed while using my app.&nbsp; Has anyone else experienced this and, if so, how do resolve the issue?&nbsp; The app finds my router/satelites and the system appears to be working fine so I'm not sure why I can't check my speed.

microchip8 · Answer

Why people use crappy apps for testing is beyond my understanding.&nbsp;

plemans · Answer

What modem/gateway do you have the orbi connected to?

What firmware is on the orbi?

I'd highly recommend against using the built in tool if you have speeds 500+mbps. It tends to not be accurate over those speeds.

DNK1 · Answer

The modem is supplied by Spectrum and I don't see a model number anywhere on the unit.&nbsp; It appears to have been assembled in Vietnam.&nbsp; The Orbi firmware version is v3.2.16.22_1.4.9.&nbsp; The download speed provided with my service is 400 mbps so, based upon you thoughts/response, it should have been reasonably accurate before.&nbsp; The app used to mirror the speed results I recieved when directly connecting the modem to a laptop.

plemans · Answer

so you have an RBK750 system.&nbsp;That'd be an orbi AX system.&nbsp;I think those have had issues with speedtests from the app for a while.&nbsp;For more info/help with orbi AX, I'd post in that forum and not the Nighthawk forum.&nbsp;&nbsp;https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax&nbsp;

DNK1 · Answer

Thank you for the information.&nbsp; I did check the forum previously but did not see anything addressing my issue.&nbsp; I will look more closely at the postings.&nbsp; I was not aware that it may not an isolated situation.&nbsp; I don't know how accurate the testing was but at least it gave me a reference point for checking performance.&nbsp; Do you know of a more accurate why to test wifi performance than Ookla?

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Speed Test

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