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Forum Discussion
speedtest not working after adding additional satellite
I purchased a router/satellite combination on 12/31. On 1/5, I purchased an additional satellite to help with coverage upstairs. The satellite appears to be working (the "network map" option on the a...
What Firmware version is currently loaded? Be sure FW is same on all units.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Firmware: v3.2.16.22_1.4.9 (according to the app)
I don't know how to check the firmware on the satellites or anywhere else that isn't visible by clicking the "About" tab on the app.
Modem = Netgear CM1000
Home is 3,000 sq. feet
Satellites are both at least 30 feet away from the modem.
I've heard that a factory reset of the router is the way to go if I want to get the speed test to work on the app. Do you agree?