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Forum Discussion
(stability) problem with RBK853/its RBS850 satellites web interface
Hi, i have a strange problem with (only) one of my RBS850 satellites. One (and always just this same one) "looses" its web interface after a few days, but it seems its wifi still works as normal and ...
What Firmware version is currently loaded? Same version should be on both RBR and all RBSs.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Firmware Version V4.6.3.16 is currently installed (of course on both Router RBR850 and its two satellites RBS850). The Router acts in AP only mode and is connected to a switch ... i'm not sure if/what the internet provider could have to do with the satellites lan internal web interface. But if you want to know.. its german provider 1&1 (united internet) with a avm fritzbox 7590 to connect to it. But as said... neither internet nor wifi access has any problems. It's just the satellites web interface thats not reacting until restart after a few days...
Connection between satellites and router ist always classified (blue) as 5G and good. The home has about 1200 sq.ft. and the positions of the router and satellites build a equilateral triangle with each 36 feet distance to each other.
Has a factory reset and setup from scratch been performed since last FW update?
There is a beta you can try which seems to have broght better experiences and operation. Current versions of v4 FW have been problematic since the arrived last year. MIght review this and give it a try:
Yes, acutally i have done a factory reset as otherwise before i also had problems with the integrated speedtest. Those are gone now, but the "vanishing" web interface of this RBS850 Satellite always was and stayed the same.
Regarding beta-firmware .. i usually am the first to use and test beta stuff, but this setup is key "infrastructure of productive systems".. in other words my wife and kids would kill me if there come problems regarding wifi. And as wifi - even of this strange acting satellite - is ok for now i wouldn't wanna bother with it.