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Forum Discussion
(stability) problem with RBK853/its RBS850 satellites web interface
Hi, i have a strange problem with (only) one of my RBS850 satellites. One (and always just this same one) "looses" its web interface after a few days, but it seems its wifi still works as normal and ...
I am having the same problem. The web interface will not load on one of my RBS850 satellites. When I try to login to the satellite via a web browser, it asks me for the the username and password, but then nothing happens when I press the "Sign In" button. Also, when I load the web interface for the Router, it sees the Satellite but shows it as "Out of Sync." And when I go to the firmware update page in the Router interface, it states "Service Unavailable" for the faulty Satellite. When I try to update the firmware from the router web interface, it is also unable to logon to the Satellite to complete the update. I did a hard reset and it did not solve my problem. I was hoping that re-installing the current FW version on the Satellite would work, but I cannot access Satellite to perform the update.
I am on the current FW version 4.6.3.16 for router and satellites.
The satellite seems to be working, but I cannot logon onto it or update it.
What happens if you factory reset the RBS and connect it to the RBR via ethernet. Give it 5 minutes, then you should be able to log in to the RBS using a PC and web browser.
dcraig wrote:
I am having the same problem. The web interface will not load on one of my RBS850 satellites. When I try to login to the satellite via a web browser, it asks me for the the username and password, but then nothing happens when I press the "Sign In" button. Also, when I load the web interface for the Router, it sees the Satellite but shows it as "Out of Sync." And when I go to the firmware update page in the Router interface, it states "Service Unavailable" for the faulty Satellite. When I try to update the firmware from the router web interface, it is also unable to logon to the Satellite to complete the update. I did a hard reset and it did not solve my problem. I was hoping that re-installing the current FW version on the Satellite would work, but I cannot access Satellite to perform the update.
I am on the current FW version 4.6.3.16 for router and satellites.
The satellite seems to be working, but I cannot logon onto it or update it.
Thanks FURRYe38. I was able to get things back to normal by doing another hard reset of the Satellite and then syncing to router wirelessly. Everything synced up and is working normally via wired and wireless backhaul. I guess the second reset is what it needed.
FURRYe38 wrote:What happens if you factory reset the RBS and connect it to the RBR via ethernet. Give it 5 minutes, then you should be able to log in to the RBS using a PC and web browser.
dcraig wrote:I am having the same problem. The web interface will not load on one of my RBS850 satellites. When I try to login to the satellite via a web browser, it asks me for the the username and password, but then nothing happens when I press the "Sign In" button. Also, when I load the web interface for the Router, it sees the Satellite but shows it as "Out of Sync." And when I go to the firmware update page in the Router interface, it states "Service Unavailable" for the faulty Satellite. When I try to update the firmware from the router web interface, it is also unable to logon to the Satellite to complete the update. I did a hard reset and it did not solve my problem. I was hoping that re-installing the current FW version on the Satellite would work, but I cannot access Satellite to perform the update.
I am on the current FW version 4.6.3.16 for router and satellites.
The satellite seems to be working, but I cannot logon onto it or update it.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemEnjoy.
dcraig wrote:
Thanks FURRYe38. I was able to get things back to normal by doing another hard reset of the Satellite and then syncing to router wirelessly. Everything synced up and is working normally via wired and wireless backhaul. I guess the second reset is what it needed.
FURRYe38 wrote:
What happens if you factory reset the RBS and connect it to the RBR via ethernet. Give it 5 minutes, then you should be able to log in to the RBS using a PC and web browser.
dcraig wrote:
I am having the same problem. The web interface will not load on one of my RBS850 satellites. When I try to login to the satellite via a web browser, it asks me for the the username and password, but then nothing happens when I press the "Sign In" button. Also, when I load the web interface for the Router, it sees the Satellite but shows it as "Out of Sync." And when I go to the firmware update page in the Router interface, it states "Service Unavailable" for the faulty Satellite. When I try to update the firmware from the router web interface, it is also unable to logon to the Satellite to complete the update. I did a hard reset and it did not solve my problem. I was hoping that re-installing the current FW version on the Satellite would work, but I cannot access Satellite to perform the update.
I am on the current FW version 4.6.3.16 for router and satellites.
The satellite seems to be working, but I cannot logon onto it or update it.
