Streaming Disney+ on Sky Q mini disconnects Orbi internet

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digimaster wrote:
I’ve got the RBK852 router and 1 satellite connected via cat5e Ethernet backhaul. The Sky Q boxes are all connected via Ethernet and have static IPs as I was having DHCP issues with the Sky Q boxes and IP address conflicts. I’m running the latest FW for the last month.

I don’t have any issues when streaming from one Sky Q box to another, this only seems to happen when I start streaming something through the Disney + or Prime video apps via the Sky Q box.

Any ideas on how best to troubleshoot? This is obviously a deal breaker and will need to return the system if I can’t find a fix.

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What is the brand/model internet modem or modem/router you are using? Is your RBR850 set to Router or AP mode? Did you setup address reservation on your router for those specified static IP addresses for your Sky Q boxes? 

I read in their forum it appears to be a Sky Q issue with certain streaming apps. And the work around is to use the Smart TV, Firestick or Android box app as a temporary work around. 

Other posts suggested change the data usage from automatic to moderate in the Disney app and go to settings then reset the Sky Q boxes. They mentioned only issues is you'll lose all your apps and have to refresh them.