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Forum Discussion

devdeep's avatar
devdeep
Guide
Jun 17, 2021
Solved

sujit60@gmail.com

I installed Orbi RBK353 today and during the automated process, I scanned the Router code and got a message that the product is registered. However, it is not showing in my purchases. Called Netgear ...
  • FURRYe38's avatar
    Jun 17, 2021

    Keep in touch with NG support. 

    Blanca_O 

    olympos1625 

     

    Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

    Thank you.